Terms and Conditions

Last updated: 7/31/2021

Preamble

By accessing this Jiu Jitsu X website (JJX) and/or JJX mobile app, including all material contained therein, you declare your assent to the following terms and conditions as well as our acceptable Privacy statement. Please read them carefully. JJX prides itself on excellent customer service, the primary mission is to be fair to our users and always do right by them. If you have any grievances you can always expect a good reply from any of our customer service channels.

1. Updates to Terms of Service

We may, in our sole discretion, modify the Terms of Service via email or by posting a notice on any part of the Website. The “Last Updated” date at the top the Terms of Service indicates when the latest modifications were made to the Terms of Service. By continuing to access and use the Website you agree to any such modifications. Therefore, you are responsible for reviewing and should become familiar with any such modifications. You are encouraged to review these Terms of Service periodically and to check the “Last Updated” date at the top of the Terms of Service for the most recent version. In addition, when using services or features on the JJX website, you will be subject to any posted guidelines or policies applicable to such services or features that may be posted from time to time, including but not limited to the Privacy Policy. All such guidelines or policies are hereby incorporated by reference into these Terms of Service.

2. Eligibility for Jiu Jitsu X Subscriptions and Purchases

Our Services are available only to individuals. Customer hereby represents and warrants that it is duly licensed to do business and is in good legal standing in the jurisdictions in which it does business (during the term of this Agreement); that it is not a competitor of JJX; and that the person agreeing to this Agreement for Customer is at least eighteen (18) years of age and otherwise capable of and authorized to enter binding contracts for Customer.

3. Access

By accessing the JJX website, courses or accessing any JJX related content you received via email or text message, you certify that you’re using premium content solely for personal, non-commercial purposes; you will not copy or distribute any part of the website or content without JJX prior written authorization; you will fully comply with the terms and conditions of these terms of service as well as our acceptable use policy, and you will not share your account username and password with other persons.

JJX reserves the right to restrict certain content to be available for members on a specific membership basis if it desires to do so. 

4. Purchases and Payment

a. Purchasing a Course

Your contract for the purchase of a Course or multiple courses is completed once you confirm your purchase and performance of this contract begins as soon as the purchase is complete.

By providing a credit card or other “Payment Method” accepted by JJX for your purchase or subscription, you are expressly agreeing that we are authorized to charge you the fee for the Course you selected, and any other fees for additional services you may purchase, and any applicable taxes in connection with your use of your subscription to the Payment Method. 

b. Payment Processing Methods

Company may make available to you various payment processing methods to facilitate the purchase of Services. You must abide by any relevant terms and conditions or other legal agreement with third party payment processors, that governs your use of a given payment processing method. JJX may add or remove payment processing methods at its sole discretion and without notice to you. Once your purchase is complete, JJX or the payment processor may charge your credit card or other form of payment that you indicate for any Courses/Services purchased, along with any additional applicable amounts (including any taxes). You are solely responsible for all amounts payable associated with purchases you make via the JJX website.

c. Pricing

Pricing and availability of all Courses/Services displayed through the JJX website are subject to change at any time before you click the button indicating that you want to purchase such Services.

When there is a sale ongoing on the website, discount codes are not stackable. Items that are already discounted during a sale (bundles or daily steal items) will not be further discounted during a website sale. Keenan Online subscriptions and apparel are not included in any website sales unless specifically stated otherwise.

d. Purchasing a subscription

By providing a credit card or other “Payment Method” accepted by JJX for your purchase of a monthly or yearly subscription, you are expressly agreeing that we are authorized to charge you the selected subscription fee (monthly/yearly) if you decide to choose the subscription option, and any other fees for additional services you may purchase, and any applicable taxes in connection with your use of your subscription to the Payment Method.

If you want to use a different Payment Method than the one you signed up to use during registration (if you selected the Subscription option), or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information by logging with your username and updating said details. When you provide a Payment Method to access a subscription, the system will attempt to verify the information you entered. We do this by processing an authorization hold, which is a standard practice. We do not charge you in connection with this authorization hold. If your Payment Method expires and you do not edit your Payment Method information or cancel your account, you authorize us to continue billing, and you will remain responsible for any uncollected amounts.

As used in these Terms, “billing” shall indicate either a charge or debit, as applicable, against your Payment Method. The subscription fee will be billed automatically at the beginning of your subscription and on each monthly or yearly renewal date thereafter unless and until you cancel your subscription or the account or service is otherwise suspended or discontinued pursuant to these Terms. To see the commencement date for your next renewal period find it in the My account section of JJX or contact customer support for the information.

We automatically bill your Payment Method each month or year on the calendar day corresponding to the commencement of your subscription (each such month or year). In the event your subscription begins on a day not contained in a given month, we bill your Payment Method on the last day of such month. For example, if you became a paying subscriber on January 31, your Payment Method would next be billed on February 28. If you change your Payment Method, this could result in changing the calendar day upon which you are billed. You acknowledge that the amount billed each Monthly Period may vary due to promotional offers, changes in your subscription, and changes in applicable taxes, and you authorize us to charge your Payment Method for the corresponding amounts. If JJX changes the subscription fee or other charges for your subscription, we will give you advance notice of these changes by email.

Rarely, if there are special circumstances where JJX determines it is appropriate (e.g., your subscription Service is unavailable for days due to technical difficulties), we may provide refunds to affected subscribers. If you are having trouble accessing any purchased content, please contact support at info@jiujitsuX.com to ensure we are aware of your difficulties.

e. Ongoing Subscription and Cancellation

Your subscription will continue in effect on a month-to-month or year-to-year basis unless and until you cancel your subscription or the account or service is otherwise suspended or discontinued pursuant to these Terms. You must cancel your subscription before your monthly or yearly renewal date in order to avoid the next billing (each Monthly Period). If you cancel your subscription, cancellation will be effective at the end of the current Monthly Period. This means that you will have continued access to your subscription for the remainder of that period, but you will not receive a refund.

JJX reserves the right, in its sole discretion, to terminate your access to all or any part of the JJX Services at any time, for any or no reason, with or without prior notice, and without liability.

You can cancel your account at any time through your account settings or by contacting support. These account settings can be accessed by clicking on »My account«.

If you originally purchased a Keenan Online subscription via keenanonline.com in the past and you wish to cancel it, please ensure to do so via your account tab on keenanonline.com. While your subscription details were transferred over to JJX, your payment might still be connected to keenanonline.com. If you’re having any trouble whatsoever please contact us at info@jiujitsuX.com.

5. Refunds

We offer a full 30-day money-back guarantee for all course purchases made on the Jiu Jitsu X website. If you are not satisfied with the digital product that you have purchased from us, you can get your money back by following a few steps.

In case of user dissatisfaction, please write an email to info@jiujitsuX.com and let us know why you disliked the product. We kindly ask you to watch at least 1/3 of the course you purchased, to ensure you give the product a chance.

If you have any additional questions or would like to request a refund, please feel free to contact us at info@jiujitsuX.com.

In terms of purchasing a subscription, JJX offers refunds after the first month of service in the case of user dissatisfaction. Requests have to be made through email (info@jiujitsuX.com). Requests have to be made before the first month of subscription is completed. JJX agrees to provide the refund at its earliest convenience. Refunds are offered if deemed appropriate by customer service representatives, but JJX does not have any obligation to provide said refunds based on the judgment of the customers. We like to be cool with our users and never rip them off, that’s the most important principle.

6. Intellectual Property Rights

You acknowledge that all materials on the JJX website, including, but not limited to, the Website design, Application design, graphics, text, sounds, pictures, and other files and the selection and arrangement thereof (collectively, “Materials”), are the property of JJX and/or its licensors, and are subject to and protected by United States and international copyright and other intellectual property laws and rights.

You may not use, copy, reproduce, distribute, broadcast, display, sell, license, or otherwise exploit videos, written content, images and or services for any other purposes without the prior written consent of JJX. Unauthorized use of this website or services may give rise to a claim for damages and/or be a criminal offence.

You understand that when using the technique videos or images you will be exposed to a wide variety of technique, possibly from a variety of sources and that JJX is not responsible for the accuracy, usefulness, or safety of such technique. You hereby agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against JJX with respect thereto, and agree to indemnify and hold JJX and its owners, affiliates, and/or licensors harmless to the fullest extent allowed by law regarding all matters related to your use of the site.

The above mentioned applies to any written content you receive in a form of an eBook (PDF), email or mobile text as well.

7. Warranty Disclaimer

You agree that your use of the JJX website, or other educational content related to and provided by JJX, watched on any device shall be at your sole risk. To the fullest extent permitted by law, JJX, its officers, directors, employees and agents disclaim all warranties expressed or implied, in connection with the website and your use thereof. JJX makes no warranties or representations about the accuracy or completeness of the site’s content or the content of any sites linked to this site and assumes no liability or responsibility for any (I) errors, mistakes, or inaccuracies of content, (II) personal injury or property damage, of any nature whatsoever, resulting from access to and use of our website, (III) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (IV) any interruption or cessation of transmission to or from our website, (V) any bugs, viruses, Trojan horses or the like which may be transmitted to or through our website by any third party, (VI) and/or any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the JJX website.

8. Limitation of Liability

In no event shall JJX, its officers, directors, employees, or agents be liable to you for any direct, indirect, incidental, special, punitive, or consequential damage whatsoever resulting from any (I) errors, mistakes, or inaccuracies of content, (II) personal injury or property damage, of any nature whatsoever, resulting from access to and use of our website, (III) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (IV) any interruption or cessation of transmission to or from our website, (V) any bugs, viruses, Trojan horses or the like, which may be transmitted to or through our website by any third party, and/or any (VI) errors or omissions in any content or for any loss or damage of any kind, incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the JJX website, whether based on warranty, contract, tort or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

You acknowledge that JJX shall not be liable for content posted by users or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

8.1. Medical Liability

JJX provides videos and images which deal with the manipulation of one’s body. JJX does NOT accept any liabilities for injuries or damages that may occur with the use of the website or mobile app. As frequently stated, instructors on the website are not medical professionals, they provide instructions and advice based on their jiu jitsu practice and experiences. The customer must assess if the movements are appropriate for them to do, JJX does not accept any responsibility for their actions.

The above mentioned applies to all content received in a form of an eBook, email or text as well.

9. Mobile message service terms and conditions

The Jiu Jitsu X  mobile message service JJX Insiders Club is operated by “Jiu Jitsu X”. Your use of the Service constitutes your agreement to these terms and conditions. We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides promotions, specials, and other marketing offers from Jiu Jitsu X via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to 47177 to cancel at any time. You’ll receive a one-time opt-out confirmation text message. If you have subscribed to other Jiu Jitsu X mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 47177 or email info@jiujitsux.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages. 

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

10. General

These terms of service, together with the privacy policy and any other legal notices published on the JJX website, shall constitute the entire agreement between you and JJX. If any provision of these terms of service is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms of service, which shall remain in full force and effect. No waiver of any term of these terms of service shall be deemed a further or continuing waiver of such term or any other term, and JJX failure to assert any right or provision under these terms of service shall not constitute a waiver of such right or provision. JJX reserves the right to amend these terms of service at any time and without notice, and it is your responsibility to review these terms of service for any changes. Your use of JJX following any amendment of these terms of service will signify your assent to and acceptance of its revised terms.

Privacy Policy

Information Collection and Use by Jiu Jitsu X

At Jiu Jitsu X (JJX) we recognize that privacy is important and we are committed to protecting your privacy rights (Policy). We use the information we collect about you to process orders, improve the content of the website and to provide a more personalized and custom tailored experience. We may also use it to periodically inform you about changes, new updates, new products and new services available on our website. We never did and never will sell or rent your personal information to others.

This Privacy Policy (“Notice”) applies to Personal Data obtained by JJX, including through the website, mobile app, products and services, tools, competitions, promotions, giveaways, newsletters, events and from our partners (collectively, the “Services”).

If you have any questions about our privacy statement, please feel free to contact us at info@jiujitsux.com

By using the website and/or mobile app through any device, you consent to the collection and use of your personal information as outlined above. We recommend you visit this page periodically, to review any possible changes. Through your continued use of the website after changes are made to the privacy statement, you accept the Policy as modified.

1. Information we collect and how we use it

1.1 Information you provide

When you sign up to JJX, we ask you for personal information (such as your name, email address, account password, we may also require your date of birth, gender, phone number, mailing and billing address, zip code). When you register and start your membership, purchase a course or start a free trial, we also request credit card or other payment account information which we maintain in an encrypted form on secure servers. We may combine the information you submit under your account with information from other JJX services or third parties in order to provide you with a better experience and to improve the quality of our services.

JJX collects user submitted information mentioned above (name, email address, phone number, etc…) to authenticate users and to send notifications to those users relating to the JJX service. JJX also logs non-personally-identifiable information including IP address, profile information, aggregate user data, and browser type, from users and visitors to the site. This data is used to manage the website, track usage, improve the website services and the quality of user experience on the website. We may use the information you provide to notify you of new product releases, new courses, service notifications, events and to solicit your feedback and input. We may send you marketing materials and our Newsletter, unless you notify JJX that you do not wish to receive such materials. Please contact us at info@jiujitsux.com to request that you not be sent any or all of such information.

1.2 Giveaways and social media competition

When you take part in a giveaway of any sorts through any device, you consent to receiving up to 4 text messages per month that deliver educational, informative or entertaining content depending on the particular giveaway. By texting the keyword specific to a giveaway, you give consent to receive text messages back relating to that giveaway. You can unsubscribe from text messages by texting STOP to the number 47177. Message and data rules may apply. You may also receive email updates and our Newsletter after participating in an SMS campaign if you provide your email address, unless you notify JJX at info@jiujitsux.com stating you do not wish to receive such emails anymore.

1.3 Privacy 

We will never share your personal and billing information such as email, name, phone number, address & credit card information with any partner or third party. JJX reserves the right to use your information for marketing purposes if consent is given.

1.4 Google Analytics

JJX uses Google Analytics and the User ID feature to enable a more custom tailored user experience across multiple devices and sessions. It enables JJX to track your activity across multiple devices and sessions, which enables greater user experience by enabling you to track your progress across the website and mobile app. You can opt out of Google Analytics and the User ID feature anytime. 

1.5 Use of Cookies 

JJX uses cookies to store visitors’ preferences and to record session information, for purposes including ensuring that visitors are not repeatedly offered the same advertisements and to customize newsletter, advertising, and Web/mobile page content based on browser type and user profile information. We may, if we choose, link the information we store in cookies to personally identifiable information you submit while on our site. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

1.6 Activity information

In order to provide you with the best possible service and to allow us to make certain internal reports and recommendations, we collect aggregate information about the use of the website and mobile app. This includes information about users accessing the website such as internet protocol addresses, browser type, platform type, browser language, referring/exit pages and URLs, other browser history, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages and the date and time. By using the website and/or mobile app, you consent to our retaining all of your activity information.

1.7 IP address 

An Internet protocol (IP) address is a number that’s automatically assigned to your computer whenever you’re surfing the Web. We may retain your IP address in order to help us diagnose problems with our servers, to administer JJX website, to help identify you, to gather broad anonymous demographic information, to enforce compliance with JJX terms and conditions, or otherwise in order to protect our services, sites, customers, or others.

1.8 Log information

When you use the website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

1.9 Links 

JJX may contain links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our website.

JJX also contains links to sites. JJX is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site. Our privacy policy only governs information collected on JJX.

1.10 Third Party Advertising 

JJX currently does not offer third party advertising and it does not intend to start doing so. If it does so in the future, then: Ads appearing on this Web site may be delivered to users by JJX or one of our Web advertising partners. Our Web advertising partners may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This privacy statement covers the use of cookies by JJX and does not cover the use of cookies by any advertisers.

2. What does JJX do with the collected information?

We may use your personal information for the purposes described in this privacy statement and/or privacy notice for specific services. Such purposes include, but are not limited to:

•  verifying your identity;
•  providing our products and services to users, including the display of customized content and advertising;
•  sharing information to our business partners who perform core services (such as hosting, billing, data storage, security and reporting services) related to the operation of JJX and its service;
•  collecting and processing information about your actual location to provide location aware content, services and products;
•  following up with transactions initiated on the website;
•  auditing, research and analysis in order to maintain, protect and improve our services;
•  ensuring the technical functioning of our network;
•  developing new services and new content

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to

1) conform to the edicts of the law or comply with legal process served on JJX,

2) protect and defend the rights of property of JJX or the users of the website, or 3) act under exigent circumstances to protect the safety of the public or users of the website.

3. Security

JJX takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, please note that no data transmission over the Internet can be guaranteed to be 100% secure. While we strive and do our best to protect your information,  we cannot guarantee a 100% security of account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

4. Accessing and updating personal information

When you use the JJX website, we make good faith efforts to provide you with access to your personal information and either to correct this data if it’s inaccurate or to delete such data at your request if it’s not otherwise required to be retained by law or legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical. If you are unable to locate where to edit or delete any of your personal data, please contact us immediately.

5. Changes in Our Privacy Policy

From time to time we may make changes to our privacy policy. If we make changes, we will post them on our site to make users aware of what the changes are so users will always be aware of what information we collect, how we use it, and when we may disclose it. A User is bound by any minor changes to the policy when she or he uses the site after those changes have been posted. If, however, we are going to use users’ personally identifiable information in a manner materially different from that stated at the time of collection we will notify by posting a notice on our Website for 30 days.

6. Enforcement

JJX regularly reviews its compliance with this Privacy statement. Please feel free to direct any questions or concerns regarding this Policy or JJX’s treatment of personal information by contacting us at info@jiujitsux.com

7. Users under eighteen (18)

JJX content is not directed at users under 18 years of age, and if you provide information about yourself as a user of JJX, you are representing that you are at least 18 years of age. We do not knowingly collect personally identifiable information from anyone under 18 years of age, but if we do become aware of having collected personally identifiable information from a user who is younger than 18 years of age, we will permanently remove such information from our files.

8. Your Consent

By using our website, you consent to the collection and use of information by JJX as stated in this privacy statement. If we decide to change any part of our privacy statement, we will post those changes on this page so that you will always be aware of what information we collect, how we use it, and under what limited circumstances we disclose it. Continued access or use of the website shall constitute your express acceptance to any modifications to this privacy statement.