App related FAQ’s How to download the app Simply search for Jiu Jitsu X within your Google Play/Apple store, or you can download it directly via this link here. How to report a bug If you’re having trouble with the app, please let us know by opening a support ticket through this link here. Keep […]
Watching Your Courses How do I access the courses I bought? To access your purchased course(s), log in to your JJX account, click on “dashboard” and go to the “enrolled courses” tab. You should find any courses you purchased in there. If you can’t find your courses, please click here for a quick tutorial of […]
How to Manage your Account How to change or reset your password If you can’t remember the password for your Jiu Jitsu X account, you can request a password reset email from the login page: Go to www.jiujitsux.com/login Click on Forgot Password Enter the email address associated with your Jiu Jitsu X account and submit […]
Payment Issues How to solve payment issues If you’re having trouble with an error while attempting to make a payment, you can try these troubleshooting steps outlined below. Common Reasons for Failed Card PaymentsIncorrectly entered information: please ensure you enter the first and last name of the card account holder, exactly as it appears on […]
Submit a request To submit a request please fill out the form below with your details, and don’t forget to click send. Once our support reviews your support ticket, they will respond to you within 24h. Also, make sure to double-check the email address you leave is correct to ensure you receive an answer from […]
Getting started – Learning Jiu Jitsu How to learn Jiu Jitsu online? The best online jiu jitsu courses for beginners The best online jiu jitsu courses for older grapplers The beginners guide to building your jiu jitsu A game Getting started – Jiu Jitsu X How does the JJX dashboard work? To quickly learn about […]
Purchasing a Course Credit Card Security Jiu Jitsu X never stores your full credit or debit card information in our systems. Instead, we work with credit card payment processors who are certified under the Payment Card Industry Data Security Standard (PCI DSS). When you enter your credit or debit card details on Jiu Jitsu X, […]
This guide outlines how to access Keenan Online courses on Jiu Jitsu X and where you can find the latest uploads section. Quick video tutorial 1. Log in to your JJX account First log in to your account with the email address you created your JJX account with. If you had an active Keenan Online […]
How do I cancel my Keenan Online subscription? To cancel your Keenan Online subscription, click on this link here. If you have an active Keenan Online subscription to which you signed up via Jiu Jitsu X, it will show up as “active”. If you click on the subscription, you will see the option to cancel […]
When you purchase a course on JJX, you receive lifetime access to it and all the future updates added to the course. This guide will show you how to access your course(s) after you made a purchase. 1. Log in to your account To access your courses, first log in to your account with the email […]
