Request a feature Have you been a customer on Jiu Jitsu X for a little while and you have an idea on how to improve your experience? Would you like to see a feature on here that’s not yet incorporated? Let us know by submitting the form below. Please describe the feature you’d like to […]
Submit a ticket to report a bug For the quickest fix to your bug, we greatly suggest including videos and screenshots of the problem you’re experiencing. For us to crush the bug asap, can you tell us more about it, in as much detail as possible? For example, did this bug occur on a particular […]
What post-purchase question can we help you with? How do I access the course I just bought? You’ll be able to find the course you purchased under the “my courses” tab on JJX. Simply log into your account and click on the tab that says My courses. Click here for a ste-by-step tutorial on how to […]
What Lapel Encyclopedia related question can we help you with? I purchased the Lapel Encyclopedia pre-JJX. How can I access it on JJX? We recently migrated all Lapel Encyclopedia accounts from www.lapelguard.com to Jiu Jitsu X. That means that your account was created on JJX for you and you were given access to the Lapel […]
What Keenan Online related question can we help you with? I subscribed to KO pre-JJX. How do I log in to JJX? If you have an active Keenan Online membership you purchased through www.keenanonline.com, then your account was transferred over to JJX. You received a “Welcome to Jiu Jitsu X” email with your JJX login […]
What do you need help with? Where can I find my purchased courses? To find your purchased courses simply log in to your account here and click on the my courses tab. For a tutorial with images on how to do that click here. I can’t log in to my account. How can I reset my […]
